Xfinity how to return equipment.

Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ... Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. Since I also had some other equipment to return later, I waited until I had all the equipment together to return and took it to my local Xfinity store. The guy there told me I only had 10 days to return equipment and that I was charged a penalty. He said he wouldn't remove it. The store was so crowded I didn't want to waste time arguing with ...Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees.

The equipment to be returned includes the xFi gateway, Xfinity TV boxes, Xfinity remote controls, power cords, coaxial and HDMI cables. The return process can be initiated through the Xfinity portal , where you can create a return request , print a shipping label , and schedule a pick-up with UPS .Start by logging into your Xfinity account and navigating to the “Equipment Returns” page. Follow the step-by-step instructions, fill out the form, and print the shipping label. Pack the equipment securely and attach the label before dropping it off at the post office.

Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Scheduling an appointment online. Go to our Xfinity Store Locator tool and follow the steps below to easily schedule your appointment online. Enter a location and click the magnifying glass or select the Use current location button to search for a …

If you’re a Comcast email user and suddenly find yourself unable to access your account or experience any other issues, you’re not alone. Comcast email issues can be frustrating, b...Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ... Xfinity If you’re switching internet service providers, upgrading to new equipment, or have any other reason to ship back your ISP-provided modem and router, then most of the biggest ISPs ...

You will need the tracking number from the UPS return label to schedule the pickup. By printing out the label, you can drop off at The UPS Store or a UPS Authorized Shipper location. Give package to a local UPS Driver. Can call 1-800-PICK-UPS to schedule an at-home pickup by using the label tracking number.

Where do I return old equipment so I don’t get charged 

Xfinity Account Notifications: Log in to your Xfinity account and check for any notifications or recommendations regarding equipment upgrades. Xfinity often informs customers if their equipment is outdated or if there are new options available. Visit Xfinity's Website: Go to the Xfinity Equipment Update page.As technology continues to advance, the ways in which we interact with the world around us are changing. Xfinity is a revolutionary new service that is designed to make life easier...Replacing your equipment FAQs · By mail: Use the return label in your Getting Started kit. · In store: Exchange your existing equipment at an Xfinity Retail Store&nbs...Hello @Gslavovska82, thanks for reaching out for help with your equipment return! When returning equipment, you can drop the equipment off at any UPS location and have it mailed back. However, if you are wanting to go to an Xfinity retail store, it would have to be one local to where the account was opened.Oct 28, 2023 · What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ... I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it

Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Hi, @user_a37dh6!Happy Monday to you. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. We are the perfect place to go for help.I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the Xfinity website. Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request.Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ...Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. It's less of a hassle than you think! I'll show you how.October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want...Great question, u/FirstAid84!When you have Xfinity equipment to return, we like to give you a few options so that you can choose the easiest path for you! You can take your items directly to an Xfinity Store (this is my personal recommendation as we make it super simple and straight forward in person). Alternatively, you can take our equipment to a UPS …Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Return your equipment. If you're not able to keep your equipment when you move to your new address, you can start an equipment return online, or bring ...Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.

Step 3: Ship Your Equipment. Once your equipment is properly packaged and you have your return label, it’s time to ship it to the Xfinity return center. You can use any USPS, UPS, or FedEx location to ship your package. Remember to track your shipment using the information provided on your return label.

I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account.

Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.I never used any xfinity equipment, and when I click on the link it takes me to a page that says "Select Any Device You'd Like to Return" but there are no devices shown. I'd like to get this resolved so I don't get charged and so I …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.15 reviews and 9 photos of XFINITY STORE BY COMCAST "Recently opened, this Xfinity Store by Comcast is part of Xfinity's expansion into the mobile …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.

The doors to awesome are open. Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local ...Nov 28, 2022 · Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let ... Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return. Select the UPS prepaid option. Print the shipping label provided.Instagram:https://instagram. dillards summit mall ohiobackwoods hunting and fishing exposour maui strainoutages first energy Canceling your Xfinity service over the phone. To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). When you get to the menu, say “cancel service” and you’ll be connected with a customer service representative who can help you cancel your service. elijah deboer obituarydekalb county water department Oct 28, 2023 · What to Expect After Returning the Equipment. Once you’ve successfully returned the Xfinity equipment, there are a few things you should expect: 1. Confirmation of return: Regardless of the return method you chose, Xfinity will provide a confirmation of return. This can be in the form of a receipt from an in-person return, an email ... It's less of a hassle than you think! I'll show you how. restaurants near hillsdale mall Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ...Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL OFFERSOctober 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want...